Depending upon which of our services you are utilizing, the types of nonpublic personal information that we may collect include: (i) information we receive from you on applications, forms and in other communications to us, whether in writing, in person, by telephone or any other means; (ii) information about your transactions with us, our affiliates, or others; and (iii) information we receive from a consumer reporting agency.
This policy does not govern the manner in which we may use information we have obtained from any other source, such as information obtained from a public record or from another person or entity.
BY IN ANY WAY EITHER: (A) ACCESSING, BROWSING AND/OR USING THE PAGES OR SERVICES POSTED ON THE WEBSITE; (B) DOWNLOADING, INSTALLING OR USING OUR MOBILE APPLICATION OR ANY OTHER SOFTWARE WE SUPPLY; (C) ASSESSING OR USING ANY INFORMATION, SERVICES, FEATURES OR RESOURCES AVAILABLE OR ENABLED VIA THE WEBSITE; (D) CLICKING ON A BUTTON OR TAKING SIMILAR ACTION TO SIGNIFY YOUR AFFIRMATIVE ACCEPTANCE OF THIS POLICY OR COMPLETING OUR ACCOUNT REGISTRATION PROCESS, THEN YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ THIS POLICY AND AGREE TO THE COLLECTION, USE AND OTHER PROCESSING OF YOUR INFORMATION IN ACCORDANCE WITH THE PRACTICES DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE TO ALL OF THE TERMS, CONDITIONS AND PRACTICES SET FORTH HEREIN, DO NOT ACCESS THE WEBSITE OR ANY OF ITS PAGES.
How We Collect Your Information
Except as provided herein, we do not generally collect information that personally identifies individuals except when individuals knowingly and voluntarily provide such information to us. For example, we will gather information about individuals when they submit orders, register for an account, or submit comments, questions or requests for information to us on this Website.
Depending on our services that you use, and your mobile application or browser settings or device permissions, we may collect names and contact information from your address book, calendar information and your precise or approximate geolocation as determined through data such as GPS, IP address and WiFi. We may collect information from third party services through which you create or access the Website, such as payment providers, social media services (including Facebook Login, Google Sign-In. and similar services,), on-demand music services, or applications or websites that use the Website or whose API is used by our Website. This includes any content that you have provided to and stored in online accounts you may have with third party service providers that link to your account with us.
We use information we receive to operate and improve the content of this Website, and to provide the product(s), service(s) or information, or carry out the transaction(s) that you have requested or authorized. We also send you emails and text/SMS/push messages about promotions if you have opted in, and may retain information for record keeping and legal purposes along with the content of your order.
Cookies and Other Tracking Devices
Every time you come to the Website, our Website’s web server automatically collects and we may use your cookies, web beacons, and other similar tracking technologies (collectively “Tracking Technologies”) to collect “non-personal” information as you browse our Website. For example, any or all of the following information may be accessed, collected, analyzed and stored during or after your visits to our Website: the name of the domain from which you access the Internet; the date and time you access our Website; the pages that you visit on our Website and the sequence in which you visit them; the amount of time that you spend on any given page of our Website; the Internet address of a Website that you visited immediately before visiting our Website; the Internet address of a Website from which you linked directly to our Website, if any; the Internet address of a Website that you visit immediately after leaving our Website; the type of operating system on your computer; and the type of browser that you are using to view a Website. Generally, your email address and all other personal information is collected only when you voluntarily provide that data while registering for an account or activities such as online ordering.
Some of these Tracking Technologies may be placed by third party service providers, such as Google, to help determine the effectiveness of our advertising campaigns or email communications. These Tracking Technologies may be used by these service providers to place a persistent Cookie on your computer. Doing this allows the service provider to recognize your computer each time you visit certain pages or open emails and compile anonymous information in relation to those page views. The use of Tracking Technologies by third party service providers is within their control and not ours. We do not control their websites or their policies and practices regarding your information and you should be aware that different rules might apply to the collection, use or disclosure of your information by third parties in connection with their advertisements or promotions and other sites you encounter on the Internet. This Policy does not cover any use of information that a third party service provider may directly collect from you and we do not undertake to confirm, investigate, or police their practices.
Using these Tracking Technologies is a standard practice on the Internet. If you do not want a cookie placed on your computer as a result of using the Website, you may disable cookies altogether by setting your browser or third party software to reject cookies. If you reject the cookie, you may be unable to use portions of our Website that require registration, some pages of the Website might not function properly, and the Website experience will not be capable of being tailored to you from visit to visit. Please consult your web browser’s documentation for more information about how to turn cookies on and off for your browser. Cookies are placed on your computer, and accordingly we neither store cookies on our computers nor forward them to any external parties.
By visiting our Website, you acknowledge, understand and hereby agree that you are giving us your consent to track your activities through use of these Tracking Technologies.
Use and Sharing of Information
We use the information you provide in a variety of ways, including processing product orders, conducting promotions, responding to inquiries, processing orders, helping us understand how you use our Website and internal business purposes. This includes using Tracking Technologies, web server log files and tracking code, and information we receive through the use of these Tracking Technologies to analyze trends, administer this Website, track users’ movement, and gather broad demographic information for aggregate use. Information of this type may be combined with other sources of information for these purposes. This allows us to recognize your needs and continue to make the improvements that are important to you and our customers.
We may share information with our independently owned contractors, affiliates, and other third parties to perform functions or services on our behalf, to fulfill product orders placed on our Website, conduct promotions and for other purposes. Generally, we do not sell, rent, lease or disclose your personal information to third parties except if you consent to such disclosure or as described in this Policy. We will share aggregated demographic information with our affiliates and other third parties. In the event that we go through a business transition, such as a merger, another company acquires us or our affiliates, or we sell a portion of our assets, your personal information will, in most instances, be part of the assets transferred. We may, but are under no obligation, to keep information we collect indefinitely.
How We Protect Your Information
We have reasonable and appropriate security measures in place to attempt to protect against the loss, misuses, and alteration of your personally identifiable information under our control. We have taken reasonable steps to confirm the information is retained in secured facilities and that reasonable measures have been implemented for protection from unauthorized access. This Website utilizes industry-standard SSL technology to allow for the encryption of potentially sensitive information submitted to us in financial transactions such as product orders but may not always secure other parts of our Website.
No security system is impenetrable. We cannot guarantee the security of our Website or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We ask that you do your part by maintaining any usernames and passwords you use to access the Internet or this Website strictly confidential.
Third Party Links
If you do not wish to receive periodic mailings, text messages, e-mails, or telephone contact concerning our Website or our products or services, you may opt-out of receiving such marketing or promotional communications by sending us a written request to the address listed below or by following the opt-out instructions in the communication you receive from us. In addition, you may close your account by following the instructions we provide for doing so. However, if you choose to opt-out of marketing or promotional communications, or close your account, we reserve the right to contact you regarding technical support and any other matter that might affect our service to you, and/or your use of the Website, as applicable.
California Privacy Rights
California Civil Code Section 1798.83 (known as the “Shine the Light” law) gives residents of California that have an established business relationship with us certain rights including to receive information regarding our sharing of personal information with third parties for their direct marketing purposes. Please send any such request in writing by email to ________ or by mail to Viddl’s, LLC, 716 South Main Street, Cheshire, Connecticut 06410, Attention: Customer Care. We will not accept requests via the telephone or facsimile.
The Website is not directed toward children under the age of thirteen, and we do not knowingly collect any personal information from children under the age of thirteen. If you are between the ages of thirteen and eighteen, please ensure that you use the Website with the permission of a parent or guardian. If a child provided this Website with personal information, we ask that a parent or guardian send us a written request to the address listed below and we will promptly delete the child’s information from our records.
If you have any questions regarding this Policy, please contact us at:
716 South Main Street
Cheshire, Connecticut 06410
Attention: Customer Care
Policy Version and Changes
This Policy is effective as of October 22, 2018. From time to time we may change this Policy and will post the revised version here, so we suggest that you check back periodically for the most up-to-date version of our Policy. If you do not agree to the new posted Policy, your only remedy is to discontinue use of the Website.