{"id":339,"date":"2018-11-01T12:30:09","date_gmt":"2018-11-01T12:30:09","guid":{"rendered":"https:\/\/viddl-it.com\/?page_id=339"},"modified":"2019-02-22T15:01:57","modified_gmt":"2019-02-22T15:01:57","slug":"support","status":"publish","type":"page","link":"https:\/\/viddl-it.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p><strong>Thank you for using Viddl-it! Please complete the form below, so we can provide quick and efficient service. <\/strong><\/p>\n\n                <div class='gf_browser_unknown gform_wrapper' id='gform_wrapper_2' ><div id='gf_2' class='gform_anchor' tabindex='-1'><\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_2' id='gform_2'  action='\/wp-json\/wp\/v2\/pages\/339#gf_2'>\n                        <div class='gform_body'><ul id='gform_fields_2' class='gform_fields top_label form_sublabel_below description_below'><li id='field_2_4'  class='gfield gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below field_description_below gfield_visibility_visible' >Please provide us with the email address and name associated with your app. If there is not an app on file with that email address, we will not be able to contact you for support.<\/li><li id='field_2_1'  class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_2_1' >Email<span class='gfield_required'>*<\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_1' id='input_2_1' type='text' value='' class='medium' tabindex='49'   aria-required=\"true\" aria-invalid=\"false\" \/>\n                        <\/div><\/li><li id='field_2_2'  class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label gfield_label_before_complex'  >Name<span class='gfield_required'>*<\/span><\/label><div class='ginput_complex ginput_container no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name' id='input_2_2'>\n                            \n                            <span id='input_2_2_3_container' class='name_first' >\n                                                    <input type='text' name='input_2.3' id='input_2_2_3' value='' aria-label='First name' tabindex='51'  aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_2_2_3' >First<\/label>\n                                                <\/span>\n                            \n                            <span id='input_2_2_6_container' class='name_last' >\n                                                    <input type='text' name='input_2.6' id='input_2_2_6' value='' aria-label='Last name' tabindex='53'  aria-required=\"true\" aria-invalid=\"false\" \/>\n                                                    <label for='input_2_2_6' >Last<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/li><li id='field_2_3'  class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_2_3' >Support Description<span class='gfield_required'>*<\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_3' id='input_2_3' class='textarea medium' tabindex='55' aria-describedby=\"gfield_description_2_3\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_2_3'>Please be as precise as possible.<\/div><\/li>\n                            <\/ul><\/div>\n        <div class='gform_footer top_label'> <input type='submit' id='gform_submit_button_2' class='gform_button button' value='Submit' tabindex='56' onclick='if(window[\"gf_submitting_2\"]){return false;}  window[\"gf_submitting_2\"]=true;  ' onkeypress='if( event.keyCode == 13 ){ if(window[\"gf_submitting_2\"]){return false;} window[\"gf_submitting_2\"]=true;  jQuery(\"#gform_2\").trigger(\"submit\",[true]); }' \/> <input type='hidden' name='gform_ajax' value='form_id=2&amp;title=&amp;description=&amp;tabindex=49' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_2' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='2' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_2' value='WyJbXSIsIjNiNjc3YTEzODViMDIzZDg3MjkxZjE0ZmRmMzljMDM2Il0=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_target_page_number_2' id='gform_target_page_number_2' value='0' \/>\n            <input type='hidden' class='gform_hidden' name='gform_source_page_number_2' id='gform_source_page_number_2' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div>\n                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_2' id='gform_ajax_frame_2' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n                <script type='text\/javascript'>jQuery(document).ready(function($){gformInitSpinner( 2, 'https:\/\/viddl-it.com\/wp-content\/plugins\/gravityforms\/images\/spinner.gif' );jQuery('#gform_ajax_frame_2').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_2');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_2').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_2').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_2').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_2').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_2').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_2').val();gformInitSpinner( 2, 'https:\/\/viddl-it.com\/wp-content\/plugins\/gravityforms\/images\/spinner.gif' );jQuery(document).trigger('gform_page_loaded', [2, current_page]);window['gf_submitting_2'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}setTimeout(function(){jQuery('#gform_wrapper_2').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_2').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [2]);window['gf_submitting_2'] = false;}, 50);}else{jQuery('#gform_2').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger('gform_post_render', [2, current_page]);} );} );<\/script><script type='text\/javascript'> jQuery(document).bind('gform_post_render', function(event, formId, currentPage){if(formId == 2) {} } );jQuery(document).bind('gform_post_conditional_logic', function(event, formId, fields, isInit){} );<\/script><script type='text\/javascript'> jQuery(document).ready(function(){jQuery(document).trigger('gform_post_render', [2, 1]) } ); <\/script>\n<p>If this is an urgent matter, please contact Customer Support:<\/p>\n<p>U.S. &#8211; 203-649-3386<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thank you for using Viddl-it! Please complete the form below, so we can provide quick and efficient service. If this is an urgent matter, please contact Customer Support: U.S. &#8211; 203-649-3386<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":{"top_image":false,"top_title":"","page_list":"none","gallery":false},"_links":{"self":[{"href":"https:\/\/viddl-it.com\/wp-json\/wp\/v2\/pages\/339"}],"collection":[{"href":"https:\/\/viddl-it.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/viddl-it.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/viddl-it.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/viddl-it.com\/wp-json\/wp\/v2\/comments?post=339"}],"version-history":[{"count":5,"href":"https:\/\/viddl-it.com\/wp-json\/wp\/v2\/pages\/339\/revisions"}],"predecessor-version":[{"id":383,"href":"https:\/\/viddl-it.com\/wp-json\/wp\/v2\/pages\/339\/revisions\/383"}],"wp:attachment":[{"href":"https:\/\/viddl-it.com\/wp-json\/wp\/v2\/media?parent=339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}